LICENSED EMERGENCY PLUMBERS · KAMLOOPS, BC
Emergency Plumber in Kamloops
Burst pipe? Sewer backup? No hot water? Phone us first — a plumber picks up. Priority same-day dispatch during business hours, with the parts on the truck to fix it on the first visit.
📞 Call (250) 828-8761Mon–Fri 8:00 a.m. – 5:00 p.m. · Most morning calls reach you the same day
A note on hours: We do not offer 24/7 service. After-hours? Shut your main water valve, leave us a voicemail, and you'll be the first call back the next morning. For active overnight flooding, contact your insurer's emergency mitigation line — they have crews on standby.
Common plumbing emergencies — what to do right now
Find your situation below, take the immediate-action step, then phone us. Doing the first 30 seconds right can save thousands in damage.
Burst pipe or active leak
Do this first:
Shut off the main water valve. Open the lowest tap to drain the line.
Frozen pipes that thawed wrong, hose bibs that split overnight, washing-machine supply lines that finally let go — every one is a race against drywall and flooring damage. We carry copper, PEX and SharkBite fittings on the truck and can usually have water back on within the same visit.
Sewer backup
Do this first:
Stop using all drains. Don't flush. Move valuables off the basement floor.
Toilets gurgling when the laundry drains, sewage in the basement floor drain, multiple fixtures backing up at once — that is a main-line blockage. We bring a snake, a hydro-jetter and a camera, in that order, and can usually clear and inspect inside two hours.
No hot water
Do this first:
If you smell gas around the tank, shut the gas valve and ventilate the room.
A cold morning shower in Kamloops in February is its own small emergency. We stock standard 40- and 50-gallon tanks for same-day swap, and most failed igniters, thermocouples and elements are a one-visit repair. We can quote tank vs tankless on the spot.
Frozen or burst hose bib
Do this first:
Find the indoor isolation valve for the bib (usually a quarter-turn) and close it.
Common on north-facing exterior walls in Aberdeen and Westsyde when a -20 cold snap hits. If the bib has split internally, the leak shows up the moment it thaws. We replace with frost-free models and insulate the line where possible.
Leak under sink or behind appliance
Do this first:
Close the local shut-off (under the sink, behind the toilet, or at the appliance).
Slow under-sink leaks rot the cabinet floor before they ever puddle on yours. Catching it early saves the cabinet. We replace supply lines, traps, shut-offs and disposers in one visit and check the drain for related issues.
Broken main shut-off valve
Do this first:
You may need to call the city to shut off at the curb stop.
If your main shut-off won't turn or it leaks when you try, you have lost the ability to isolate water in your home. That is an emergency in its own right. We can replace the valve in most cases without involving the city — phone us first to confirm.
What to expect when you call
Emergency calls are different from regular bookings. Here is exactly what happens after you phone (250) 828-8761.
Triage in 60 seconds
A plumber asks you what you see, what you hear, what you smell. We confirm whether it is a true emergency, talk you through any immediate-action steps, and quote the dispatch window before we hang up.
Tech dispatched
Your address is sent to the closest available truck. We text 20 minutes out so you are not stuck guessing. Most central-Kamloops calls reach you in under an hour.
Stabilise & fix
The first job on site is to stop the damage — get water off, isolate the leak, contain the spill. Then we diagnose, write a flat-rate quote, and fix on the spot 80% of the time.
Coordinate with insurance
For larger jobs we document with photos, save you the failed parts, and provide a written invoice that your insurance adjuster can work from. We can also recommend trusted local restoration crews if drying is needed.
Why Kamloops trusts us in a crisis
- ✓30+ years in Kamloops. The same families call us every time something fails. We know which neighbourhoods have galvanized lines, which have poly-B, and which have root issues at the city tie-in.
- ✓Licensed plumbers and gas fitters. TSBC #LGA0092814. $5M liability. WorkSafeBC. Documentation available before any work begins.
- ✓Stocked trucks. Most repairs finish in one visit because the parts are already on the van — fittings, cartridges, fill valves, supply lines, water-heater igniters.
- ✓Flat-rate written quote. Even in an emergency, the price is set in writing before we open a wrench. The number on the quote is the number on the invoice.
- ✓One-year labour warranty. If the same problem comes back, we come back too — at no charge.
Emergency plumbing FAQ
Are you a 24/7 emergency plumber in Kamloops?+
We're not, and we'd rather tell you that up front than miss a callback at 2 a.m. Advanced Plumbing dispatches Mon–Fri, 8 a.m.–5 p.m., and during business hours we offer priority same-day response: most calls placed before 11 a.m. are on a tech's truck the same day. After hours, leave a voicemail and you will be the first call back the next morning.
What should I do for a burst pipe before the plumber arrives?+
Step one: shut off the main water valve. It is usually in the basement near the front of the house, in the garage, or in a utility closet. Step two: open the lowest tap in the house (usually a basement laundry sink) to drain the line. Step three: move valuables and lay down towels. Step four: phone us. We will guide you through anything else over the line.
How fast can you respond to an emergency in Kamloops?+
Most weekday emergency calls in Aberdeen, Sahali, Brocklehurst and Valleyview are reached inside 35–60 minutes from confirmation. Westsyde and the North Shore add about 10 minutes. Sun Peaks adds about 45 minutes drive time. The fastest path to a plumber is to phone — not email or webform — and to call early in the day.
What counts as a plumbing emergency?+
Active flooding, a sewer line backing up into the home, no hot water in winter, a leaking gas appliance, a burst supply line, and a broken main shut-off valve are emergencies — phone immediately. A slow drip, a running toilet, or low pressure are urgent but can usually wait until the next morning.
It is after 5 p.m. and I have a flood. What do I do?+
Shut your main water valve. If your insurer offers an emergency mitigation service, call them — they will dispatch a flood-restoration crew overnight to extract water and start drying. Then leave us a voicemail at (250) 828-8761; you will be the first call back the next morning. We are glad to coordinate the repair with your insurer once the property is stable.
Plumbing emergency right now?
Don't fill out a form. Phone the shop — a plumber picks up.
📞 Call (250) 828-8761Mon–Fri 8:00 a.m. – 5:00 p.m. · After-hours? Leave a voicemail — first call back in the morning.
Not an emergency? See our main plumbing page or book online.